FAQ/Shipping & Returns

SHIPPING

 

 

Most orders ship within 3–7 business days.

Custom tribute pieces may require additional time depending on complexity.

 

Once your order ships, you’ll receive a tracking number via email.

All orders ship from California.

 

 

RETURNS & EXCHANGES

Because many of our items are custom-designed or printed to order, we only accept returns for:

 

  • Wrong size sent
  • Damaged or defective items
  • Incorrect product received

 

 

If you need help, send us a message and we’ll take care of you.

 

SIZING

 

 

  • Adult apparel is true to size unless stated otherwise
  • Youth sizes follow standard retail fit
  • If you’re between sizes, we recommend sizing up

 

CUSTOM ORDERS

We regularly create tribute designs for fallen first responders, departments, and families.

For custom requests, please contact us directly.

 

 

 

 

ORDER ISSUES

If your order arrives damaged, missing items, or incorrect:

Reach out and we’ll resolve it immediately.

 

 

 

 

CONTACT

If you need assistance, you can reach us anytime through our Contact page.